Where is Baclinc based, and does that matter for Pittsburgh clients?
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Baclinc is headquartered in Mumbai, India, and we work with clients across the United States and worldwide. It matters in your favour. You get a senior in-house team at a price no comparable US agency can offer, working while you sleep, with a fixed daily overlap window for live calls. Digital work has not required a shared postcode for a decade. What it requires is people who are genuinely excellent at it.
How do you handle the time difference with Pittsburgh?
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It is an advantage, not a problem. We run about half a day ahead of US time, so work you brief at the end of your day is finished when you start the next one. You effectively get an extra working day every night. We hold a fixed daily overlap window for calls, and we are reachable on Slack, email or WhatsApp through your working day.
How much does it cost to work with Baclinc from the US?
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Engagements start at $2,000 per month, and most sit meaningfully above that depending on scope and speed. That buys you senior specialists and a standard of work that US agencies charge several times more for. We are not the cheapest option and we are not trying to be. We are the best value at this level of quality anywhere in the world.
Do you work with US companies already?
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Yes. We work with brands across the United States and internationally, and we have run US ecommerce accounts including a dropshipping store that did $10,000+ in sales in 20 days at 5.5x ROAS on TikTok Ads. Our team works to a global standard because our clients compete globally.
Who actually does the work?
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Senior in-house specialists. 25+ people across SEO, engineering, content, paid media and creative, all employed by us, all in one office. The people who win the pitch are the people who run your account. We do not outsource, we do not hand you to a junior queue, and we do not staff accounts with whoever is free.
How do communication and reporting work?
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You get a named senior lead, a shared channel on Slack or your tool of choice, live dashboards you can open at any time, a weekly written read on what changed and what we are testing, and a monthly review against the targets we agreed. Everything is in English, everything is documented, and nothing depends on you chasing us.
Who owns the work and the accounts?
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You do, completely. Your ad accounts, your analytics, your website, your content and your creative assets stay in your ownership throughout and after the engagement. We work inside your accounts, not behind a wall. There is no lock-in, no proprietary platform you have to keep paying for, and no hostage situation if you leave.
How do contracts and payment work for US clients?
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Straightforward monthly agreements, invoiced in USD, paid by international bank transfer or card. No long lock-ins. We work on rolling terms because we would rather keep clients on results than on contracts. Confidentiality agreements are standard and we sign yours.
How do you keep our data secure?
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Access is least-privilege and named, credentials are held in an encrypted manager rather than in inboxes, and access is revoked on offboarding. We work inside your own accounts wherever possible, so your data stays in systems you own and control.
What makes you better than a US agency at the same brief?
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Depth of senior talent per dollar, and a refusal to coast. A US retainer at our price point buys you a junior account manager and a template. The same money here buys the actual specialists. We have served 150+ brands since 2017, we have outranked Amazon for clients, and we treat every category we enter as one we intend to win.
How quickly will we see results?
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Paid media can move within the first two to four weeks once tracking and creative are right. SEO compounds, with meaningful movement typically between months three and six on a sound technical base, and earlier on lower-competition terms. Builds ship to timeline. We tell you what is realistic before you sign, not after.
Can we start small and scale up?
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Yes, and most of our best relationships started that way. Begin with one service or one clearly scoped project, judge the work on what it delivers, then widen the remit. We would rather earn the expansion than negotiate it upfront.
Can a team in India manage social media for a Pittsburgh brand?
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Yes, and we do it daily. Content is planned and produced in batches, scheduling is handled on your calendar, and community management runs with defined response standards during your working hours. For anything requiring same-hour local judgement we agree escalation rules upfront so nothing waits on a time zone.
Do you handle community management and DMs?
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Yes. Comments and direct messages are where buying decisions actually happen, so we treat the inbox as a revenue channel rather than a chore. Defined response times, a tone guide agreed with you, and escalation to your team for anything commercial or sensitive.
Will the content sound like it was written for a US audience?
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Yes. Copy is written and reviewed against your brand voice and your market, and you approve the calendar before anything publishes. We have been producing English-language content for international brands since 2017.
