Can you work within enterprise security and procurement processes?
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Yes. We provide architecture documentation, security questionnaires, data flow diagrams and test evidence early, and we build to your standards for authentication, hosting and logging. Involving security from the start keeps reviews short and avoids rework near launch. Our overnight build cycle means questions from reviewers get answered by the next morning.
Do you build fintech apps for Plano companies?
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Yes. We build fintech and insurtech apps with secure authentication, encrypted data, detailed audit trails and integrations with payment, banking or policy systems. We work alongside your compliance team so regulatory requirements shape the design from the first sprint. Every release is documented for auditors.
Can you build a proof of concept quickly for an internal team?
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Yes. We scope a focused proof of concept around one key workflow, build it in a few sprints and put it in front of real users. That gives decision makers evidence to fund a full build, and the code is structured to evolve rather than be thrown away.
Who owns the code and accounts?
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You do. Repositories, cloud infrastructure, app store listings and design files sit under your company's accounts from day one, and our documentation and automated tests make handover to internal teams straightforward. Nothing is locked to Baclinc.
Can you build loyalty and ordering apps for franchise brands?
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Yes. We build ordering, rewards and booking apps that connect to POS, payment and CRM systems, with location aware offers and push notifications. Headquarters controls branding and campaigns while each location manages its own menu, hours and promotions.
Do you support apps after launch?
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Yes. Monthly support covers OS updates, security patches, monitoring, bug fixes and new features, with analytics reviews that guide each release. Because we work through the Plano night, urgent fixes reported in the evening are often ready by morning.
Where is Baclinc based, and does that matter for Plano clients?
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Baclinc is headquartered in Mumbai, India, and we work with clients across the United States and worldwide. It matters in your favor. You get a senior in-house team at a price no comparable US agency can offer, working while you sleep, with a fixed daily overlap window for live calls. Digital work has not required a shared zip code for a decade. What it requires is people who are genuinely excellent at it.
How do you handle the time difference with Plano?
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It is an advantage, not a problem. We run about half a day ahead of US time, so work you brief at the end of your day is finished when you start the next one. You effectively get an extra working day every night. We hold a fixed daily overlap window for calls, and we are reachable on Slack, email or WhatsApp through your working day.
How much does it cost to work with Baclinc from the US?
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Engagements start at $2,000 per month, and most sit meaningfully above that depending on scope and speed. That buys you senior specialists and a standard of work that US agencies charge several times more for. We are not the cheapest option and we are not trying to be. We are the best value at this level of quality anywhere in the world.
Do you work with US companies already?
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Yes. We work with brands across the United States and internationally, and we have run US ecommerce accounts including a dropshipping store that did $10,000+ in sales in 20 days at 5.5x ROAS on TikTok Ads. Our team works to a global standard because our clients compete globally.
Who actually does the work?
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Senior in-house specialists. 25+ people across SEO, engineering, content, paid media and creative, all employed by us, all in one office. The people who win the pitch are the people who run your account. We do not outsource, we do not hand you to a junior queue, and we do not staff accounts with whoever is free.
How do communication and reporting work?
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You get a named senior lead, a shared channel on Slack or your tool of choice, live dashboards you can open at any time, a weekly written read on what changed and what we are testing, and a monthly review against the targets we agreed. Everything is in English, everything is documented, and nothing depends on you chasing us.
Who owns the work and the accounts?
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You do, completely. Your ad accounts, your analytics, your website, your content and your creative assets stay in your ownership throughout and after the engagement. We work inside your accounts, not behind a wall. There is no lock-in, no proprietary platform you have to keep paying for, and no hostage situation if you leave.
How do contracts and payment work for US clients?
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Straightforward monthly agreements, invoiced in USD, paid by international bank transfer or card. No long lock-ins. We work on rolling terms because we would rather keep clients on results than on contracts. Confidentiality agreements are standard and we sign yours.
