Can Shopify handle custom sizing and made to order products?
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Yes. We build product pages with custom option sets, measurement inputs, personalization fields and clear lead times, and route those details to your production team automatically. Customers understand exactly what they are ordering and when it will arrive, which cuts support questions and returns.
How do you plan Shopify campaigns around festive seasons?
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We build a calendar around the dates that matter to your customers, whether that is Diwali, Lunar New Year, Black Friday or the holidays, and prepare collections, email flows and site banners in advance. Inventory and shipping cutoffs are communicated clearly so peak season runs smoothly.
Do you offer local pickup for Plano Shopify stores?
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Yes. We set up local pickup and local delivery zones so customers in Plano and nearby suburbs can collect orders or receive them quickly, while the rest of the country orders with standard shipping. Inventory stays accurate across every channel.
Can you migrate a Plano store to Shopify?
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Yes. We move products, variants, customers, reviews and order history from WooCommerce, Wix or other platforms, rebuild the design and redirect every old URL so search traffic carries over. A staging review comes before launch, and we monitor sales closely afterward.
Do you set up loyalty and referral programs?
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Yes. For brands with repeat buyers we configure loyalty points, VIP tiers or referral rewards, connected to Klaviyo so members get the right emails at the right time. Done well, retention programs turn festive season shoppers into year round customers.
How long does a Shopify build take?
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Most custom Plano stores take four to eight weeks depending on catalog complexity, customization options and integrations. You get a timeline in week one, a preview link each morning and approvals on a daily live call.
Where is Baclinc based, and does that matter for Plano clients?
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Baclinc is headquartered in Mumbai, India, and we work with clients across the United States and worldwide. It matters in your favor. You get a senior in-house team at a price no comparable US agency can offer, working while you sleep, with a fixed daily overlap window for live calls. Digital work has not required a shared zip code for a decade. What it requires is people who are genuinely excellent at it.
How do you handle the time difference with Plano?
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It is an advantage, not a problem. We run about half a day ahead of US time, so work you brief at the end of your day is finished when you start the next one. You effectively get an extra working day every night. We hold a fixed daily overlap window for calls, and we are reachable on Slack, email or WhatsApp through your working day.
How much does it cost to work with Baclinc from the US?
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Engagements start at $2,000 per month, and most sit meaningfully above that depending on scope and speed. That buys you senior specialists and a standard of work that US agencies charge several times more for. We are not the cheapest option and we are not trying to be. We are the best value at this level of quality anywhere in the world.
Do you work with US companies already?
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Yes. We work with brands across the United States and internationally, and we have run US ecommerce accounts including a dropshipping store that did $10,000+ in sales in 20 days at 5.5x ROAS on TikTok Ads. Our team works to a global standard because our clients compete globally.
Who actually does the work?
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Senior in-house specialists. 25+ people across SEO, engineering, content, paid media and creative, all employed by us, all in one office. The people who win the pitch are the people who run your account. We do not outsource, we do not hand you to a junior queue, and we do not staff accounts with whoever is free.
How do communication and reporting work?
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You get a named senior lead, a shared channel on Slack or your tool of choice, live dashboards you can open at any time, a weekly written read on what changed and what we are testing, and a monthly review against the targets we agreed. Everything is in English, everything is documented, and nothing depends on you chasing us.
Who owns the work and the accounts?
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You do, completely. Your ad accounts, your analytics, your website, your content and your creative assets stay in your ownership throughout and after the engagement. We work inside your accounts, not behind a wall. There is no lock-in, no proprietary platform you have to keep paying for, and no hostage situation if you leave.
How do contracts and payment work for US clients?
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Straightforward monthly agreements, invoiced in USD, paid by international bank transfer or card. No long lock-ins. We work on rolling terms because we would rather keep clients on results than on contracts. Confidentiality agreements are standard and we sign yours.
