What does Shopify store setup in Austin include with Baclinc?
+
Catalog structure, theme design and development, product page copy guidance, payments, shipping and tax settings, essential apps, email flows, analytics and tracking. We also train your team to manage products and content, so launch day is the start of selling, not the start of confusion.
Is headless Shopify worth it for an Austin D2C brand?
+
Sometimes. Headless on Hydrogen gives maximum speed and flexibility but costs more to build and maintain. For most brands a well built Online Store 2.0 theme performs brilliantly. We recommend headless only when your content, personalization or performance needs truly require it.
Can you add subscriptions to our Shopify store?
+
Yes. We set up subscription apps, design product pages that explain subscribe and save clearly, build customer portals for skipping or swapping orders and connect everything to Klaviyo for retention emails. Done well, subscriptions become a dependable revenue base for consumable products.
Can you migrate an Austin brand from WooCommerce or Etsy to Shopify?
+
Yes. We move products, variants, customers, reviews and order history, rebuild the design on Shopify and map every old URL to its new home with redirects. A staging review comes before launch, and we watch sales and search traffic closely in the first weeks after switchover.
Do you set up Klaviyo and retention flows with the store?
+
Yes. Every launch includes welcome, abandoned cart, browse abandonment and post purchase flows, plus subscription reminders where relevant. We design the emails to match the store and set up tracking so you can see revenue per flow from the first week.
How long does a Shopify build take in Austin?
+
A new custom store usually takes four to eight weeks depending on catalog size, subscriptions and integrations. Rebuilds of existing stores run similar timelines plus migration work. You get a preview link every morning and approve changes on a live call before lunch.
Where is Baclinc based, and does that matter for Austin clients?
+
Baclinc is headquartered in Mumbai, India, and we work with clients across the United States and worldwide. It matters in your favor. You get a senior in-house team at a price no comparable US agency can offer, working while you sleep, with a fixed daily overlap window for live calls. Digital work has not required a shared zip code for a decade. What it requires is people who are genuinely excellent at it.
How do you handle the time difference with Austin?
+
It is an advantage, not a problem. We run about half a day ahead of US time, so work you brief at the end of your day is finished when you start the next one. You effectively get an extra working day every night. We hold a fixed daily overlap window for calls, and we are reachable on Slack, email or WhatsApp through your working day.
How much does it cost to work with Baclinc from the US?
+
Engagements start at $2,000 per month, and most sit meaningfully above that depending on scope and speed. That buys you senior specialists and a standard of work that US agencies charge several times more for. We are not the cheapest option and we are not trying to be. We are the best value at this level of quality anywhere in the world.
Do you work with US companies already?
+
Yes. We work with brands across the United States and internationally, and we have run US ecommerce accounts including a dropshipping store that did $10,000+ in sales in 20 days at 5.5x ROAS on TikTok Ads. Our team works to a global standard because our clients compete globally.
Who actually does the work?
+
Senior in-house specialists. 25+ people across SEO, engineering, content, paid media and creative, all employed by us, all in one office. The people who win the pitch are the people who run your account. We do not outsource, we do not hand you to a junior queue, and we do not staff accounts with whoever is free.
How do communication and reporting work?
+
You get a named senior lead, a shared channel on Slack or your tool of choice, live dashboards you can open at any time, a weekly written read on what changed and what we are testing, and a monthly review against the targets we agreed. Everything is in English, everything is documented, and nothing depends on you chasing us.
Who owns the work and the accounts?
+
You do, completely. Your ad accounts, your analytics, your website, your content and your creative assets stay in your ownership throughout and after the engagement. We work inside your accounts, not behind a wall. There is no lock-in, no proprietary platform you have to keep paying for, and no hostage situation if you leave.
How do contracts and payment work for US clients?
+
Straightforward monthly agreements, invoiced in USD, paid by international bank transfer or card. No long lock-ins. We work on rolling terms because we would rather keep clients on results than on contracts. Confidentiality agreements are standard and we sign yours.
