Can you design a Shopify store that matches a strong Portland brand aesthetic?
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Yes. We design custom themes around your visual identity, typography, photography and editorial style, while keeping the store fast and easy to shop. Your team gets flexible sections for lookbooks, stories and campaigns, so the store can evolve with each collection without needing a developer.
How do you handle sizing and returns for apparel stores?
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We add clear size guides, fit notes and model measurements on product pages, plus fit finder tools when useful. We integrate returns and exchange apps that encourage exchanges over refunds. Better sizing information reduces returns and increases buyer confidence. Return reasons are tracked so product teams can fix fit problems.
Can Shopify manage product drops and preorders?
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Yes. We set up scheduled launches, preorders, waitlists and back in stock notifications, with Klaviyo flows that announce drops to subscribers first. We also test the store for traffic spikes so the launch day goes smoothly. Limited runs can also be restricted to subscribers or loyal customers first.
How long does a custom Shopify theme take for a Portland brand?
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Usually eight to twelve weeks from audit to launch, longer for large catalogs, wholesale setups or migrations. Our team in Mumbai builds overnight, so you see progress every morning, and we schedule launch around your collection calendar so a new store never collides with a drop.
Can you migrate our Portland store from Squarespace or WooCommerce?
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Yes. We move products, variants, customers, orders and reviews, rebuild the design on Shopify, and redirect every URL so search traffic survives. Checkout, taxes and shipping are tested before launch, and your team is trained on the new admin.
Do you set up Shopify B2B for wholesale to specialty retailers?
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Yes. We configure company accounts, price lists, payment terms and minimums so outdoor shops and boutiques can reorder online. Wholesale and consumer storefronts run from one backend with shared inventory, which removes spreadsheets and email orders from your week.
Where is Baclinc based, and does that matter for Portland clients?
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Baclinc is headquartered in Mumbai, India, and we work with clients across the United States and worldwide. It matters in your favor. You get a senior in-house team at a price no comparable US agency can offer, working while you sleep, with a fixed daily overlap window for live calls. Digital work has not required a shared zip code for a decade. What it requires is people who are genuinely excellent at it.
How do you handle the time difference with Portland?
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It is an advantage, not a problem. We run about half a day ahead of US time, so work you brief at the end of your day is finished when you start the next one. You effectively get an extra working day every night. We hold a fixed daily overlap window for calls, and we are reachable on Slack, email or WhatsApp through your working day.
How much does it cost to work with Baclinc from the US?
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Engagements start at $2,000 per month, and most sit meaningfully above that depending on scope and speed. That buys you senior specialists and a standard of work that US agencies charge several times more for. We are not the cheapest option and we are not trying to be. We are the best value at this level of quality anywhere in the world.
Do you work with US companies already?
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Yes. We work with brands across the United States and internationally, and we have run US ecommerce accounts including a dropshipping store that did $10,000+ in sales in 20 days at 5.5x ROAS on TikTok Ads. Our team works to a global standard because our clients compete globally.
Who actually does the work?
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Senior in-house specialists. 25+ people across SEO, engineering, content, paid media and creative, all employed by us, all in one office. The people who win the pitch are the people who run your account. We do not outsource, we do not hand you to a junior queue, and we do not staff accounts with whoever is free.
How do communication and reporting work?
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You get a named senior lead, a shared channel on Slack or your tool of choice, live dashboards you can open at any time, a weekly written read on what changed and what we are testing, and a monthly review against the targets we agreed. Everything is in English, everything is documented, and nothing depends on you chasing us.
Who owns the work and the accounts?
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You do, completely. Your ad accounts, your analytics, your website, your content and your creative assets stay in your ownership throughout and after the engagement. We work inside your accounts, not behind a wall. There is no lock-in, no proprietary platform you have to keep paying for, and no hostage situation if you leave.
How do contracts and payment work for US clients?
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Straightforward monthly agreements, invoiced in USD, paid by international bank transfer or card. No long lock-ins. We work on rolling terms because we would rather keep clients on results than on contracts. Confidentiality agreements are standard and we sign yours.
