Healthcare Industry

App Development
Agency for Healthcare

Patient portals, telemedicine, doctor apps - React Native with HIS integration and DPDP-compliant data handling.

4.9/5(100+ Reviews)

Trusted by

/ Our Approach

Growing Healthcare brands with App Development since 2017.

Healthcare apps serve three use-cases: patient portals (appointment, records, prescription, payments), telemedicine (video consultation, doctor matching, pharmacy integration), and doctor/clinician apps (EMR, patient list, scheduling). We build in React Native + backend API + HIS integration, with DPDP-compliant data handling and biometric authentication. The distinction that governs cost and timeline is which of those three you are building, because they have different users, different risk profiles and different regulatory weight. A patient portal handling appointments and reports carries a heavier data-protection burden than a clinic finder. A telemedicine product has to satisfy the Telemedicine Practice Guidelines around consultation records, identification and prescribing. A clinician-facing tool lives or dies on whether it saves a busy doctor time in an actual outpatient session.

Healthcare app archetypes: patient-facing (appointment booking, records access, prescription refills, e-pharmacy, payment), telemedicine (video SDK - Agora, 100ms, Dyte; doctor matching; e-prescription; follow-up), clinician-facing (EMR, patient-list, scheduling, billing, referral). Video SDK integration for telemedicine: Agora, 100ms, Dyte are mature Indian/international options. DPDP compliance: encryption at rest + in transit, consent capture, audit logs, patient data-export on request, breach notification workflow. Apple + Google both have specific healthcare app requirements including entity verification for regulated sub-categories. Beyond the build, the two things that most often derail these projects are clinician adoption and store review. Doctors abandon software that adds taps to a consultation they are already running behind on, so clinician-facing features have to be tested against a real outpatient session rather than a demo. Store review for medical applications is slower and more documentation-heavy than for consumer categories, particularly where the app touches consultation, prescription or records, and we plan several weeks for it rather than treating submission as the final day of the project.

100+

Projects Delivered

90%+

Success Rate

3X ROI

ROI

25+

Team Experts

/ Why Baclinc

Why Healthcare brands choose us for App Development.

View our work

Patient Portal Apps

Appointment + records + prescription + payment.

Telemedicine

Video consultation, doctor matching, e-prescription.

Doctor Apps

EMR, patient list, scheduling, billing.

HIS + Pharmacy Integration

MediXcel, Practo, HealthPlix APIs.

DPDP-Compliant Data Handling

Encryption, consent, audit logs.

Store Submission Expertise

Apple + Google healthcare app requirements.

How We Work

Our Proven Process

Use-Case + Architecture

Patient / telemedicine / clinician - and HIS integration scope.

Video SDK Integration

Agora/100ms/Dyte for telemedicine.

HIS + Pharmacy API

Appointment, records, prescription, pharmacy sync.

DPDP-Compliance Layer

Encryption, consent, audit logs, breach workflow.

Biometric + Role-Based Auth

Patient + doctor + staff roles, PIN/biometric.

Store Submission + Launch

App Store + Play Store healthcare compliance, launch + retainer.

/ Testimonials

What our clients say

"Great experience working with the team. Very good results in less time and very proactive in responding to queries. Kudos to the team👍🏻"

Saad Khan

Founder, RebelCorp

"i've worked with this SEO agency and still up to now, they understand the SEO factors and thinking out of the box."

Sydney Ifergan

Trade.com

"Abhishek is super-professional in his approach and a delight to collaborate with! He works WITH you to help you overcome challenges and achieve desired objectives. Great partner to work with!"

Ravi Raj

Director, Skillaroo

"We, at The Club Mumbai, had a great experience working with Abhishek from Baclinc. Right from designing our website to hosting it, working on SEO, coming up with nitty-gritty of digital marketing, we had constant support and advise from the team."

Samir Gupte

HOM, The Club Mumbai

"It has truly been a pleasure working with Baclinc. I wanted to take a moment to express my sincere gratitude for your dedication and support throughout the website development process."

Sandeep Shinde

Marketing Manager, Enlite Research

"We have worked with Baclinc for our website design and development services and are happy with the output delivered, the team works very professionally and helped us ideate the best designs to our liking. I would recommend Baclinc as a website design agency to any enterprise."

Fazlani Group

"Great experience working with the team. Very good results in less time and very proactive in responding to queries. Kudos to the team👍🏻"

Saad Khan

Founder, RebelCorp

"i've worked with this SEO agency and still up to now, they understand the SEO factors and thinking out of the box."

Sydney Ifergan

Trade.com

"Abhishek is super-professional in his approach and a delight to collaborate with! He works WITH you to help you overcome challenges and achieve desired objectives. Great partner to work with!"

Ravi Raj

Director, Skillaroo

Samir Gupte

HOM, The Club Mumbai

"It has truly been a pleasure working with Baclinc. I wanted to take a moment to express my sincere gratitude for your dedication and support throughout the website development process."

Sandeep Shinde

Marketing Manager, Enlite Research

Fazlani Group

Common Questions

Everything you need to know about App Development for Healthcare brands

Telemedicine video - Agora, 100ms, Dyte?

All three mature for Indian market. 100ms and Dyte have India-based infrastructure, Agora has larger global footprint. Choice depends on volume + pricing.

HIS integration options?

MediXcel, Practo, HealthPlix, Bahmni, custom HIS - we integrate against API quality and documentation.

DPDP audit readiness?

Encryption, consent capture, audit logs, data-export mechanism, breach-notification workflow. We build these in; your DPO owns audit operations.

Can you integrate with e-pharmacy (1mg, PharmEasy)?

Yes - 1mg, PharmEasy, Netmeds have partner APIs for prescription handoff.

What do the Telemedicine Practice Guidelines require the app to support?

At minimum, patient and practitioner identification, explicit consent to the consultation, a retained record of the interaction, and prescribing behaviour that respects the categories of medicine permitted over a teleconsultation. We build those as product requirements rather than policy documents: identity capture at the start of the session, a consent step the patient actively completes, consultation records stored against the patient with an audit trail, and prescription templates that carry the practitioner's registration details. What the app cannot do is decide clinical appropriateness, so the workflow keeps the practitioner in control of whether a case is suitable for teleconsultation. Your medical leadership owns that policy and we build to it.

Do we need a separate app for doctors and for patients?

Almost always yes, and combining them into one application with role switching is a recurring mistake we get called in to unpick. The two audiences share almost nothing: a patient needs booking, reminders, reports and payment in a simple interface used occasionally, while a clinician needs a dense working tool operated many times a day under time pressure, with entirely different security requirements and session behaviour. One app trying to serve both ends up cluttered for patients and too slow for doctors, and the store listing cannot describe it coherently. Shared backend and shared data model, separate applications, is the pattern that holds up.

How long does App Store approval take for a healthcare app?

Longer than most clients plan for, and we build several weeks of buffer into the timeline rather than promising a launch date on submission. Apple and Google both apply extra scrutiny to medical applications and commonly ask for evidence that the operating entity is a legitimate healthcare provider, along with clarity on data handling, on any diagnostic or measurement claims, and on how prescriptions are managed. Applications that describe themselves in diagnostic terms attract the heaviest review, so precise wording in the listing matters. We prepare the documentation before submitting and keep claims conservative, which resolves most queries in one round rather than several.

Can patients access their reports and prescriptions in the app?

Yes, and it is usually the feature that drives repeat use, but it turns the app into a system holding sensitive personal data and the build has to reflect that from the start. That means individual authentication with biometric or PIN protection, encryption in transit and at rest, access logging so it is possible to establish who viewed what, session timeouts, and a defined answer to what happens when a patient requests deletion or export. It also depends entirely on your HIS exposing reports through an API in a usable form, which not all systems do. Where it does not, this feature becomes an integration project rather than an app feature, and we scope it separately.