Can Shopify handle preorders for a hardware launch?
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Yes. We configure preorder and backorder rules, deposit or full payment options, estimated ship dates on product pages and automated email updates. Inventory syncs with your warehouse so you never oversell. This lets a San Jose hardware brand take orders before the production run lands.
Do you integrate Shopify with ERP and 3PL systems?
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We connect Shopify to common ERPs, 3PLs and accounting tools using native connectors or custom middleware where needed. Orders, inventory and tracking numbers flow automatically. For hardware brands we also capture serial numbers and warranty registrations against each order, so support teams can look up any device in seconds.
Should we sell on Shopify and Amazon at the same time?
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Most hardware brands should. Amazon brings reach, while your Shopify store owns the customer relationship, margins and email list. We set up inventory sync between both, and design the Shopify store to give buyers reasons to buy direct, such as bundles, exclusive colors and longer warranties.
Can you build a headless Shopify store for a San Jose brand?
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Yes, when it is worth it. Headless Shopify with Hydrogen or Next.js suits brands with heavy content, custom configurators or very high traffic. For most stores a well built Online Store 2.0 theme is faster to ship and cheaper to run. We recommend after scoping, with the trade offs written down.
How do you make technical products sell on Shopify?
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We build product pages for how technical buyers decide: spec tables, side by side comparisons, compatibility checkers, setup videos and clear warranty terms. Reviews and FAQs sit next to the add to cart button. Buyers who understand a device are far more likely to buy it and keep it.
Do you offer Shopify support after launch?
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Yes. We monitor speed and errors, update the theme, build landing pages for launches and run conversion tests on product and cart pages. Requests sent during your afternoon are built overnight in Mumbai and ready for review the next morning.
Where is Baclinc based, and does that matter for San Jose clients?
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Baclinc is headquartered in Mumbai, India, and we work with clients across the United States and worldwide. It matters in your favor. You get a senior in-house team at a price no comparable US agency can offer, working while you sleep, with a fixed daily overlap window for live calls. Digital work has not required a shared zip code for a decade. What it requires is people who are genuinely excellent at it.
How do you handle the time difference with San Jose?
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It is an advantage, not a problem. We run about half a day ahead of US time, so work you brief at the end of your day is finished when you start the next one. You effectively get an extra working day every night. We hold a fixed daily overlap window for calls, and we are reachable on Slack, email or WhatsApp through your working day.
How much does it cost to work with Baclinc from the US?
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Engagements start at $2,000 per month, and most sit meaningfully above that depending on scope and speed. That buys you senior specialists and a standard of work that US agencies charge several times more for. We are not the cheapest option and we are not trying to be. We are the best value at this level of quality anywhere in the world.
Do you work with US companies already?
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Yes. We work with brands across the United States and internationally, and we have run US ecommerce accounts including a dropshipping store that did $10,000+ in sales in 20 days at 5.5x ROAS on TikTok Ads. Our team works to a global standard because our clients compete globally.
Who actually does the work?
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Senior in-house specialists. 25+ people across SEO, engineering, content, paid media and creative, all employed by us, all in one office. The people who win the pitch are the people who run your account. We do not outsource, we do not hand you to a junior queue, and we do not staff accounts with whoever is free.
How do communication and reporting work?
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You get a named senior lead, a shared channel on Slack or your tool of choice, live dashboards you can open at any time, a weekly written read on what changed and what we are testing, and a monthly review against the targets we agreed. Everything is in English, everything is documented, and nothing depends on you chasing us.
Who owns the work and the accounts?
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You do, completely. Your ad accounts, your analytics, your website, your content and your creative assets stay in your ownership throughout and after the engagement. We work inside your accounts, not behind a wall. There is no lock-in, no proprietary platform you have to keep paying for, and no hostage situation if you leave.
How do contracts and payment work for US clients?
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Straightforward monthly agreements, invoiced in USD, paid by international bank transfer or card. No long lock-ins. We work on rolling terms because we would rather keep clients on results than on contracts. Confidentiality agreements are standard and we sign yours.
